We aim to deliver high-quality results in all areas of our business and focus on effective quality assurance and control to ensure we meet the expectations of our clients and other stakeholders. Our Group Quality Procedures outline the responsibilities and requirements of employees companywide across all day-to-day and project work and the systems and processes they must employ.
We develop a specific Quality Plan at the beginning of every project in line with relevant legislation and any client requirements. This is our blueprint of how we will ensure quality across every aspect of a project and how it will be effectively measured and monitored. The plan also outlines all tools available to the team and any training required.
Ongoing quality control ensures all non-conformances are identified, reviewed and rectified in a timely manner and in line with agreed standards. This enables us to continually evaluate our performance against our own standards as well as our clients’ expectations.
Our commitment to quality and continual improvement provides all our clients with the assurance we will deliver exceptional results across all project elements.
Our Quality Management System is certified to the international standard AS/NZS ISO 9001:2008 and is certified by LRQA, an internationally accredited certification body.